×
Contents

How to take a screenshot

If you contact support about a problem, attaching a screenshot will allow us to solve your problem faster. Follow the steps below to take a screenshot with the standard tools:
 

Step 1:

Press the Prt Scr key on your keyboard. It's located on the top row right after the F keys.
To take a screenshot of just one window, click the window that you want to capture. Then hold down Alt and press Prt Sc.
 

Step 2:

Open Paint or any other image editing program and press Ctrl+V to paste the screenshot. Then, trim the screenshot if you only want to show a part of the screen.
 

Step 3:

Save the screenshot to a folder where you can easily find it.
 

Step 4:

Attach this screenshot to the e-mail, chat, or support form when you describe your problem to our support team.
 

Contact support

Live Chat