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OpenGL troubleshooting
If you see the following message about OpenGL when you open Movavi Video Editor or you've noticed that the player, filters, or transitions do not work, your computer most likely does not support the necessary version of OpenGL. To run Movavi Video Editor, your computer needs to support at least OpenGL version 2.0, and version 2.1 is required for smooth performance.
OpenGL is a software interface that manages graphics output. OpenGL is usually handled by your graphics card driver. However, some graphics cards do not support the necessary version of OpenGL. If your graphics card does not support at least version 2.0, you can try the steps below:
Update your graphics card driver
Sometimes, this issue may occur if the graphics card driver has an issue or is out of date. Download the driver installation file from the manufacturer's website and install it following the on-screen instructions.
It is recommended that you restart the computer after installing a driver. After that, run Movavi Video Editor. If you see an error message again, proceed to the next step.
Try the software OpenGL implementation
If your graphics card still doesn't support OpenGL 2.1 after updating the driver, you can use a software alternative:
•In the message that appears after starting Movavi Video Editor, check the Download and install software OpenGL implementation box.
•Alternatively, in the main Movavi Video Editor window, select Preferences from the Settings menu. Select the Use software OpenGL implementation option and click OK.
After that, the software OpenGL package will be automatically downloaded and installed. When the installation is finished, restart Movavi Video Editor.
If these steps don't help:
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Check that your computer meets the minimum system requirements. Your graphics card must support at least OpenGL 2.0.
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Contact our support team. Provide your graphics card model and list the steps you've taken to solve the problem.
